Refund policy
RETURN AND REFUND POLICY
At Comfy Ink Studio, we provide personalized author growth, book marketing, creative, and digital services. Because our services are customized to each author's needs, refunds and cancellations are handled according to the stage of the project and the applicable consumer rights.
CANCELLATIONS
If you need to cancel an order, please contact us as soon as possible using the contact information provided on our website.
Where a cancellation is permitted by applicable law, we will process it in accordance with those requirements.
If work has already started at the customer's request, any refund may take into account the portion of the service that has already been completed, where permitted by applicable law.
CUSTOM SERVICES
Many of our services involve research, strategy, creative development, content creation, profile optimization, marketing planning, or other work prepared specifically for the customer.
Once customized work has been substantially completed or delivered, refunds may not be available except where required by applicable law or where the service has not been provided as agreed.
SERVICE ISSUES
If you believe a service has not been delivered as described, please contact us with details of the issue. We will review the matter and work with you to resolve it where appropriate.
REFUNDS
Where a refund is approved, it will generally be issued to the original payment method used for the purchase. Processing times may vary depending on the payment provider.
NON-PHYSICAL SERVICES
Comfy Ink Studio does not sell physical products through this store. Our products are primarily digital, creative, marketing, strategy, and author-growth services, so physical returns are not applicable.
HOW TO CONTACT US
For cancellation or refund requests, please contact us using the contact information provided on our website and include your order details and the reason for your request.
Comfy Ink Studio
Author Growth & Book Strategy